Reviews and Testimonials

45 Reviews Found | Showing Page 1 of 2

The Perfect Car Buying Experience

I had lost all faith in car dealers after my last purchase a few months ago and to say that One Stop have fully restored my faith knowing there are still genuine people and dealers out there who still care about their customers. From start to finish, Jasmine who I spoke with originally, was very efficient in getting the car ready for me to view.

I then dealt with Ollie who went through all the paperwork and explained everything before I even needed to ask. The whole team and the whole buying process was fantastic, the service provided was second to none. I also extended my warranty, I took out a 3 year gold level of cover; my warranty includes AAs breakdown cover also which is an absolute godsend given the last car I returned I lost £150 on having it recovered and the value for money on One Stops warranty is great; I also didn’t feel pressured into extending my warranty it was more of an options extension explained thoroughly without any pushy sales.

I could go on and on but to end my review, I will be purchasing all of my future cars from One Stop as well as telling all my friends and family. Thanks again everyone at One Stop for the perfect car and the perfect buying experience.

Kian McPartlin Google
Good Service

Although the sale of the car ultimately fell through for reasons out of their control I was treated very fairly and professionally and would purchase from them again.

 

Bill H. AutoTrader
Would recommend very highly

An excellent car buying experience all round. One Stop Cars were great to deal with. Great cars at good prices. Jasmine and Oliver were both extremely helpful and a delight to do business with. Very pleased with the Kia Ceed that we bought for my son - it was two and a half years old but felt just like new. Would recommend very highly.

 

Stephen Ford Google
First Class

Friendly and professional staff, thank you Ollie

 

Archie Hill Google
Highly Recommended

Brilliant family run business highly recommend. I found Ollie to be friendly, knowledgeable and professional in all our conversations over text or via the phone. He kept me updated and ensured a completed forms ahead of time to speed up the process.

From reserving the car, waiting for advisories to be fixed, test driving and purchasing was a seamless system. One area of enquiry once car was purchased was chased up and sorted quickly by Lee. Thank you for your great service, loving my heated seats.

 

Chris Powell Google
Excellent!

I bought a beautiful Nissan Juke from here in June 2024 – a bit late with the review! When arranging to view the car, my boyfriend dealt with Jasmine and she was wonderful. Very helpful and knowledgeable. We viewed the car, and we were given as much time as we needed to look at it. One thing that is worth mentioning is that they weren’t pushy in the slightest, which has always bugged me with previous garages / showrooms. There was no ‘hard sell’ and to be honest, there didn’t need to be as the car spoke for itself. The purchase of the car was done through Ollie, and he was superb from start to finish. He gave me all the info via email and the optional warranty options – which I decided to purchase. On the day of collection, it was all done quickly and without any issues.

Now please don’t let this next bit put you off. In my mind, this is what sets them apart from other car sales places. In mid October I had an issue with the car and it wouldn’t start. There was nothing wrong with the car up until this point. I called the AA (which was part of the warranty I took out through one stop) and ultimately, after spending over an hour on it, he couldn’t fix it.  When I took the warranty out, Ollie mentioned to me that if anything should happen with the car, then to call them prior to getting any work done. So, whilst the AA guy was working on it, I gave them a call, spoke to Ollie and he informed me that I could get the car recovered to my home and then they would call me the next day to arrange collection to a garage. Lee (who is a superstar!) called me the next morning and arranged everything from this point to it being fixed. He dealt with the warranty company on my behalf which is a huge plus and saved any headache. He kept me up to date every step of the way, even if to tell me that there wasn’t any news. I was never left wondering what was going on with my car as he was in touch daily. It was quite honestly the best breakdown I have ever had! The fact that they look after you even after you have bought the car is what will make me buy any future cars from them. I have already recommended them to friends and family. Could not be happier.Everyone who I have dealt with at one stop is a credit to the owners – keep up the good work guys!

 

Nicola Foster Google
Five Stars

Lovely people to deal with any problems sorted quickly.

 

Brian Smith Google
Would highly recommend to family and friends

This is our second car bought with one stop cars within 6 months. Jasmine was very helpful throughout, couldn't have asked for more. They put the ford focus through a MOT for next 12 months, and put a new back sensor on. Thank you to all at One Stop Cars of Manchester. 

 

Gavin Perham Google
Would Definitely Recommend

They do sell nice cars, and they're very good at it. No pressure and I'd all the time I needed to inspect the car. Jasmine was always available when we needed. I definitely recommend checking their stock before buying.

 

Fabiano P. Google
Excellent Customer Service

Professional Service pleasure working with you. The best dealership and customer service I have received.

 

Emmanuel Obeng Google
Can't recommend One Stop Cars enough!

Recently bought a car from One Stop Cars of Manchester and can’t recommend them enough. Dealt with Alan and the whole process was great and a pleasure to do business with.

 

Josh Hobson Google
Will return and would recommend.

Great staff great service and super impressed by the after care team who rectified a small problem I had so swiftly and promptly which makes me confident to definitely return and recommend!

 

Tom Hinds Google
I would highly recommend One Stop Cars…

I would highly recommend One Stop Cars in Tyldesley. There was no hard pushy sales pitch, and Alan, who dealt with us, and all the staff are very friendly. The car we were interested in was available to view and test drive. Within 24 hrs the car was ready for collection and everything was dealt with very professionally. All cars are serviced and get an MOT. They are also very good priced and offer a really good part exchange. I really cannot fault them.

 

 

Mrs Jackson
Great customer service

The cars I enquired about were ready when I arrived and I was able to look around them at my leisure. I was told I could test drive as many as I wanted to. The sales staff were friendly and accommodating and made the experience very easy. I ended up buying the Skoda Fabia from them.

 

GuruY21P6 CarGurus
Top Quality Cars & Service

I enjoyed my visit to One Stop Car Sales. A very good range of cars to view. If you have a specific car ln mind, perhaps your better phoning first. I popped ln off the street. The sales staff were so friendly. I didn't feel under any pressure viewing the cars. If l needed any advice they were very helpful. This ls a family run business. I had a very welcome visit, and have to say l enjoyed lt. Top quality cars and service. Will definitely recommend one stop for cars.

 

Tony CarGurus
Happy Customer

Fabulous company! Will be buying from them again 100%

 

Shelley CarGurus
Seamless process, would recommend

I part-exchanged my car with One Stop and the process was seamless from start to finish. The staff are lovely and really well informed. I bought a Toyota Aygo X and it's been a joy to drive. I would very much recommend the company.

 

Victoria Williams Google
A great experience

Well what can I say? As a first time customer I brought my daughter to buy her first car today. And was met by a lovely lady who had booked us in for an appointment over the phone who then introduced us to the salesman who dealt with us he was unlike any other car salesman he wasn't pushy or in your face just said have a look around and let us know if you want to look at any car in particular. Once we had chosen the car my daughter wanted he went through the paperwork and again was not trying to push any extras onto us. In my opinion it was a great experience and would definitely go back to again and recommend others to

Andy vRS Google
Excellent

Excellent service, car ready quicker than expected, will use again!

Emma W. Google
The best experience

Would 100% recommend to everyone! All the staff are really lovely and helpful. A wide range of cars meant I was spoilt for choice! I only had to visit a handful of times and everything was sorted quickly and most importantly it was all so stress free! Thank you the One Stop Car Shop!

Alice W. Google
Fab experience!

Joey was fantastic from start to finish ! 2nd car we have bought from here and both times they have never been pushy they let u make up your own mind ! Thanks for everything x

Abbie J. Google
Great!!!!!

Wow what a service, car is wonderful! Would use again :)

Emma W. Google
Purchase of an executive motor

There service was impeccable no pushy salespeople was given enough time to decide on the vehicle then they were very helpful in the purchase of it , even the process of the sale went through quickly , would highly recommend any person in the market to purchase a car to give them a visit my experience was excellent I will go back again and so will my family.

Shaun M. Google
Very Happy Customer

Thank you for making it right quickly.

Sandra S. Google